STORAGE TENANTS FAQ

Self-storage facilities and Mobile Storage Container Leasing companies do not automatically insure your stored property. The SP Contents Program provides economical coverages which add an additional layer of protection for your stored belongings. Purchasing SP Contents Coverage alleviates concerns regarding potential losses associated with unanticipated incidents of loss.

Covered property includes belongings stored within a mobile storage container or self- storage unit being rented per a valid rental agreement. Covered causes of loss include but are not limited to burglary, water damage, vandalism, and fire or lightening.

Homeowner’s Insurance may or may not cover your stored property. Consult your homeowner’s policy or contact your insurance agent to determine if it’s in your best interest to use it. In most cases, extra coverages or a rider may need to be added on to your homeowner’s policy to insure contents coverage for your stored property. Homeowner’s policies commonly have high deductibles (typically between $1,000 to $3,000) and extensive surcharge periods (typically 3 years) which can deter you from filing claims.

Most personal, business, and commercial goods stored are eligible for coverage.*

*These descriptions of coverage are for informational purposes. The policy itself should be read for coverages, terms, conditions and exclusions. Click here for more information about covered property here.

Currencies, liquid and illiquid securities, animals, reptiles and birds, firearms, jewelry, furs, pelts and fur garments are examples of uncovered property types. Click here for a compressive list of uncovered property types.

Theft occurs when someone takes property not belonging to them. Burglary occurs when someone takes property not belonging to them by forced entry; by way of example, by cutting a lock or breaking a hasp. The SP Contents Program only covers burglary.

No, rising water damage is not covered. Flood insurance can be purchased from the Federal Government. Rainstorms, windstorm, hail and roof drain damage are covered under the SP Contents Coverage policy. Click here for more information.

The maximum Program contents coverage amount offered is $20,000. Higher contents coverage amounts are available. Please email info@storageprotectors.com or call (480) 900-8300 for more information.

SP’s Contents Coverage is a month to month, pay-with-rent program. Coverage renews every month upon payment of rent and the monthly SP program fee. Coverage stops when rent and/or your SP Program fee is not paid.

You can enroll in the SP Contents Coverage here. You can also enroll at a participating through a Container Rental Company or Self Storage facility.

Report a claim can by filing out our claim forms here. Inquire about claims by emailing info@storageprotectors.com or calling (480) 900-8300.

Yes. You will receive a Certificate of Insurance and a copy of your declarations page by mail. You may also receive copies by emailing info@storageprotectors.com or calling (480) 900-8300.

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Why Storage Protectors?

The AM Best, “A” rated Storage Protectors' policy is underwritten by Lloyd's of London and insures customers':

  • Personal stored items
  • Business belongings and contents
  • Commercial materials and goods

This description of coverage is for information purposes only. The actual policy should be read for details on coverages, conditions and exclusions