Storage Protectors LLC is the Program Sponsor. Storage Protectors is the trade/brand name used in connection with a tenant contents insurance and container damage waiver insurance program for the self-storage and mobile storage industry.
Coverage is provided through enrollment under a master insurance policy issued by Aspen Specialty Insurance Company (the “Carrier”).
The program is administered by Complete Storage Insurance, LLC, a licensed insurance producer (License No. 3003811519; AZ License No. 7343282; CA License No. 3543966). Complete Storage Insurance, LLC is responsible for program administration and insurance-related services in its capacity as a licensed producer.
Claims are adjusted by North American Risk Services (NARS), an independent third-party claims administrator.
In Canada, coverage is represented by Wilson M. Beck Global Risks.
Self Storage Operators
Offer storage contents insurance to your Self Storage renters
Mobile Storage Operators
Offer Mobile Storage and Damage Waiver Insurance to your customers
Covered Property Locations
Coverage applies to personal property stored within self-storage units, mobile storage containers, storage trailers, and while stored at a storage facility, residence, commercial or business location, or while in transit, where the lessee is paying rent under a lease or rental agreement subject to the terms and conditions of the applicable insurance policy.
Container Damage Waiver Insurance
The container damage waiver Insurance applies to physical damage to a mobile storage container while the container is in transit, located on a lessee’s property, or stored at a storage facility, subject to the terms and conditions of the applicable insurance policy.
Property in Transit
Property in transit is covered within 100 miles of the premises described in the lease or rental agreement. Coverage for transit beyond 100 miles may be available upon request and subject the terms of the applicable insurance policy.
Broad Coverage
Property is stored within Self-Storage units, Mobile Storage containers, storage trailers, mobile offices, and vehicles or at a storage facility, home, in transit, or stored at a commercial or business location where a lessee is paying rent.
Damage Waiver Insurance covers damages done to a Mobile Storage container while in transit, on a lessee’s property, or at a storage facility. Property in transit is covered within 100 miles of the premises described in the lease. Coverage over 100 miles is available upon request.
Items Covered
- Household and Personal Storage
- Construction and Industrial Material
- Retail and Manufacturing Inventory
- Medical Supplies and Equipment
Examples of Property That May Be Eligible for Coverage
Under the Storage Protectors tenant contents insurance program, coverage may apply to certain types of property stored by a lessee, including:
- Household goods and personal property placed in storage
- Construction and industrial materials stored in connection with a project
- Retail merchandise or manufacturing inventory held in storage
- Medical supplies and equipment stored by a business or organization
Eligibility for coverage and the types of property insured are subject to the terms, conditions, limitations, and exclusions of the applicable policy administered through Complete Storage Insurance, LLC, a licensed insurance producer.
Storage Protectors Program – Frequently Asked Questions
-
The Storage Protectors Program is a tenant contents insurance program designed for customers who store property in self-storage units, mobile storage containers, or similar storage environments.
Storage Protectors is the trade name used for the program and provides the technology platform that facilitates program enrollment through participating storage facilities.
Insurance policies offered through the program are sold and administered by Complete Storage Insurance, LLC, a licensed insurance producer. Coverage is issued by the applicable insurance carrier and is subject to the terms, conditions, limitations, and exclusions of the policy.
-
No.
Storage Protectors is not an insurance company and does not sell insurance. Storage Protectors is the program brand used in connection with a tenant contents insurance program for the storage industry.
All insurance coverage associated with the program is offered and administered by Complete Storage Insurance, LLC, a licensed insurance producer.
-
Insurance coverage available through the Storage Protectors Program is issued by Aspen Specialty Insurance Company.
The insurance policies are sold and administered by Complete Storage Insurance, LLC, License No. 3003811519, AZ License No. 7343282, CA License No. 3543966, which is responsible for policy administration, customer service, and claims coordination.
-
No.
Customers may provide proof of insurance through another source, such as a homeowners, renters, or commercial insurance policy, provided the coverage meets the requirements of the storage facility’s rental agreement.
If acceptable proof of coverage is not provided, customers may have the option to enroll in the Storage Protectors Program through the storage facility.
-
Depending on the selected coverage amount and policy terms, eligible property may include items commonly stored in storage units or portable storage containers, such as:
- Household and personal property
- Furniture and appliances
- Business inventory
- Equipment and supplies
Coverage is subject to the terms, conditions, limitations, and exclusions outlined in the policy.
-
Coverage generally applies to eligible property stored within:
- Self-storage units
- Portable or mobile storage containers
- Storage trailers or similar storage facilities
Coverage details vary and are described in the policy
-
Enrollment in the Storage Protectors Program typically occurs during the storage rental process at a participating storage facility.
Customers who elect to enroll will be provided with information describing the coverage, including a summary of coverage and policy documentation.
All enrollment and policy administration is handled by Complete Storage Insurance, LLC.
-
To report a claim or request assistance regarding a claim, please contact the program administrator:
Complete Storage Insurance, LLC
6991 E. Camelback Road, Suite D300
Scottsdale, AZ 85251Office: (866) 866-7090 Email: [email protected]
The program administrator will assist you with the claims reporting process.
-
For questions regarding insurance coverage, policy terms, billing, or claims, please contact the program administrator:
Complete Storage Insurance, LLC
Licensed Insurance Producer and Program Administrator
Office: (866) 866-7090 Email: [email protected]
Insurance Disclosure
Storage Protectors LLC is the Program Sponsor. Storage Protectors is the trade/brand name used in connection with a tenant contents insurance and container damage waiver insurance program designed for the self-storage and mobile storage industry. Storage Protectors LLC is not an insurance company and does not sell, solicit, or negotiate insurance.
Coverage is provided through enrollment under a master insurance policy issued by Aspen Specialty Insurance Company (the “Carrier”), which is solely responsible for policy obligations and the payment of covered claims.
The program is administered by Complete Storage Insurance, LLC, a licensed insurance producer (License No. 3003811519; AZ License No. 7343282; CA License No. 3543966). Complete Storage Insurance, LLC is responsible for offering, selling, and administering coverage under the program in its capacity as a licensed producer. Individuals who elect coverage are enrolled under the master policy and issued a Certificate of Insurance evidencing their coverage and status as a certificate holder.
Claims are adjusted by North American Risk Services (NARS), an independent third-party claims administrator.
Coverage available under the master policy may include:
Tenant Contents Insurance – Provides insurance coverage for personal or business property stored by renters of self-storage units and portable storage containers, subject to the terms, conditions, limitations, and exclusions of the master policy.
Damage Waiver Insurance – Provides insurance coverage for structural damage to rented portable storage containers, mobile storage trailers, and mobile offices during the coverage period. Cosmetic damage is not covered. Coverage is subject to the terms, conditions, limitations, and exclusions of the master policy.
In Canada, coverage is represented by Wilson M. Beck Global Risks.
Producer Licensing
Complete Storage Insurance, LLC
Resident Producer License No. 3003811519
Arizona Nonresident License No. 7343282
California License No. 3543966
Additional state license numbers are available upon request.
Contact Information
Complete Storage Insurance, LLC
6991 E. Camelback Road, Suite D300
Scottsdale, AZ 85251
Office: (866) 866-7090
Email: [email protected]
Looking for storage insurance?
Receive a Free Quote now!
Get your Storage unit and Mobile storage container insured for less with Storage Protectors’ Contents Insurance program.
Explore Tenant Contents Insurance Coverage
Help protect property stored in your self-storage unit or mobile storage container with tenant contents insurance available through the Storage Protectors Program.
